Job Description

Key Responsibilities:

• Support application systems engineering within a hybrid cloud infrastructure.
• Collaborate with development teams to improve production insights, automation, and system resilience.
• Use observability tools to monitor system health and performance (e.g., Splunk, Datadog).
• Apply ITSM practices including Incident, Change, and Problem Management using tools like ServiceNow.
• Automate infrastructure using Python, Shell scripting, PowerShell, and tools like Ansible, Terraform, and Rundeck.
• Build and maintain resilient systems in cloud environments (Azure or AWS).
• Work with container orchestration platforms, preferably Kubernetes.
• Participate in an on-call rotation and respond to production issues efficiently.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field (Master’s preferred).
• Experience in systems engineering, SRE, or DevOps environments.
• Hands-on experience with monitoring and observability tools (Splunk, Datadog, Grafana, etc.).
• Proficiency in cloud development (Azure or AWS), infrastructure as code, and CI/CD pipelines (Jenkins, uDeploy).
• Experience with container orchestration (preferably Kubernetes).
• Strong scripting skills in Python, Shell, or PowerShell.
• Familiarity with ITSM tools and processes (ServiceNow, Incident/Change/Problem Management).
• Strong communication skills and the ability to work cross-functionally.

Preferred Qualifications:

• Experience in both Linux and Windows environments.
• Cloud migration experience.
• Demonstrated ability to improve system scalability and resiliency.
• Quick learner and collaborative team player with a systems-thinking mindset.

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