Job Description

Job Requisition ID: 47400 
Closing Date: 07/01/2025
​Agency:  Department of Children and Family Services
Class Title: OFFICE ASSISTANT - 30010 
Skill Option:  None 
Bilingual Option:  None
Salary: Anticipated Starting Salary (Effective 7/1/25) $3802/month; Full Salary Range $3802-$4880/month
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code:  RC014
Merit Comp Code:  

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Mail Messenger. Under general supervision, this position will pick up and deliver U.S. and inter-office mail from various downtown locations and serve as receiving officer for certified, registered, and express mail. The position will take action to ensure the receipt, transport, and delivery of the Department’s security mail and materials and will sort, label, package, and distribute Department communications to staff. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Mail Messenger
• Exercises independent judgment and takes action to ensure the receipt, transport, and delivery of the Department’s security mail and materials
• Sorts, labels, packages, and distributes Department communications to staff, including memoranda, rules and procedures, information transmittals, etc.
• Performs inventory as requested
• Assembles packages and transports heavy volumes of stored goods and materials
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of high school
• Requires 1 year of office experience

Conditions of Employment

1. Requires ability to pass a background check.
2. Requires ability to travel in the performance of duties. Requires possession of an appropriate, valid driver’s license.
3. Requires the physical ability to operate a loaded two-wheel hand dolly and an electric pallet jack.
4. Requires the ability to operate a computer terminal and UPS and USPS mailing and posting equipment, including a satellite-based tracking system.
5. This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d). Heavy work requires lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
6. Requires hand dexterity and ability to speak and communicate effectively.
7. The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About the Agency

DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

  Work Hours: Monday-Friday 8:30am-5:00pm
Work Location: 406 E Monroe St, Springfield, Illinois, 62701
Agency Contact: Lily Koehl
Email:  lillian.koehl@illinois.gov
Posting Group: Office & Administrative Support

PUC #: 90683064

This position DOES NOT “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

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